How-To Guides · Online safety
How to Spot a Fake Online Store (Before You Pay)
Found an amazing deal online, from a store you've never heard of? Before you pay, take two minutes to check. Here's how, following the FTC.
1. Step 1: Search The Name
Search the store's name, plus the words scam, complaint, or review. See what other buyers say before you trust them.
2. Step 2: Too Good To Be True?
Be careful with big brand name items at very low prices. They could be fake, or stolen.
3. Step 3: How They Want To Be Paid
Pay with a credit card. It gives you the most protection if you need to dispute a charge. Never buy from a seller that says you can only pay with gift cards, a wire transfer, a payment app, or crypto.
4. Step 4: Read The Return Policy
Check the return policy before you buy. Can you get a full refund? Who pays for return shipping? Is there a restocking fee?
5. The Lock Isn'T Proof
The lock icon and https mean your connection is encrypted. But scam sites can have them too. So it doesn't prove a store is real.
6. Keep Records
Save your receipt, the order confirmation, and any messages with the seller, in case something goes wrong.
Tools that make this easier
Simple Google Sheets + Excel tools from WiscHaven. Buy once, no subscription.
Sources
Checked against the official sources above. Steps can change as apps update - tell us if something looks different: wischavenindustries@gmail.com